The Institute for Operational Excellence

Up Coming Learning Sessions in 2018:

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Statistical Process Control: Reducing and Controlling Variation for Better Quality

June 14-15, 2018, 8:30 am - 5:00pm


Inspection never builds quality into a product or service. In fact the reason why an organization inspects is because it is not confident about its quality in the first place. And the reason why companies nowadays produce defects or defectives is ...Read More


The Basics of Design of Experiments for Formulators

March 13-14, 2019, 8:30 am to 5:00 pm


Food, pharmaceuticals, cosmetics, personal care and hygiene, drinks and the likes- these are all samples of product formulations. People who are into the field of formulation research and development knows the enormous challenges that come with this type of work. But there is a tool available that can significantly help...Read More


Spend Analytics for Procurement Intelligence: Pathway to Strategic Sourcing

November 21, 2018, 8:30 am to 5:00 pm


It is the era of big data and analytics. A lot of companies are digitalization their businesses and operations to capture data and process these to come up with new and better business models, make better business decisions, launch new products and services faster and/or to improve their operations. One...Read More


Optimizing Process and Products Using Design of Experiments

November 28-29, 2018, 8:30 am - 5:00 pm


Do you desire to discover the science behind your product and processes so you could easily improve or optimize them? Design of Experiments (DOE) might just be to the tool you are looking for! Experimentation is the structured process of varying controllable input variables and observing what impact these might have on a single or several output variable(s)...Read More


Evaluating and Improving the Measurement Process Through Measurement Systems Analysis

July 12-13, 2018, 8:30 am to 5:00 pm


Lord Kelvin cannot be more correct a century ago when he said that we cannot fully understand what we don’t measure. And thus organizations have institutionalized and required gathering of measurements for their processes and the corresponding characteristics of the products that are made to understand and monitor the level of quality at any point in time....Read More


The Seven QC Tools: Basic Tools for Quality Analysis and Improvement

July 27, 2018, 8:30 am - 5:00 pm


Quality will always play a crucial role in the progress and survival of any company. Regardless of whether a business offers a tangible product or an intangible service to its market, the customers will have quality expectations and requirements that should be met or exceeded. Yet as important or critical as it is, quality problems seem...Read More


Enhancing Customer Value Through Lean

To Be Announced


This learning session introduces the participants on the concept of “Lean” and its impact to driving customer value in both manufacturing and services organizations. Lean emphasizes on the idea that most of our processes are riddled with non-value activities resulting to wastes. These non-value activities are often responsible for bringing down the value of our products and services from the perspective of the customer...Read More


Learning to See Waste through Value Stream Mapping

To Be Announced


LEAN concepts and tools are geared towards eliminating waste and non-value activities within a functional area. In order to visually understand and communicate LEAN in the organization, it is important to promote a holistic view of our end-to-end process. This means that a higher level of Lean thinking is necessary to support cross functional projects that requires understanding the business as a whole and its impact to the end customer...Read More


Reducing Changeover:

Key in Enhancing Customer Value

To Be Announced


An important tool in LEAN is the Single Minute Exchange of Die (SMED) or Quick Changeover Method which guides people in the organization on how to implement practical set-up reduction programs whether inside manufacturing or in administrative processes. The SMED technique provides a step-by-step approach...Read More

Lean Project Management

To Be Announced


Organizations have constantly battled against the many challenges of managing projects. These projects often encountered complex tasks involving many functions, dealing with multiple stakeholders with different goals, coupled project actions that takes longer due to lengthy processes. Lean Project Management takes a more empowered approach to...Read More


Business Analytics Thinking in Data Science

To Be Announced


Data science – the up and coming emergent field of expertise and competency touted to be the next big thing that will give companies their competitive advantage and open the space for their next level growth. It is spreading and getting adopted very quickly by business organizations in the developed nations and it is fast creeping into the realm of the developing economies as well. This is not a surprise with the continuous expansion of the internet...Read More